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Program Information



Advanced Communication Skills


Interpersonal Communication for the busy manager



There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what it is we're doing. - James Kouzes and Barry Posner

The most successful business people today are those that have mastered the art of communication. These are the managers and leaders that can clearly and effectively ‘Inform, Instruct and Inspire’ – the three main functions of Business Communication.

The difference between being proficient in Public Speaking and being an Advanced Communicator is in creating real interpersonal communication in a business environment and for business purposes.


Key Learning





  • •    Understand the principles of the communication process
  • •    Learn to recognise the barriers and filters to clear understanding

    •    Develop Active Listening Skills

    •    Explore the different communication styles for use in the workplace and how to change them to :

                          ⇒    Inform
  •                       ⇒    Instruct, or
  •                       ⇒    Inspire

‚Äč            •     Understand that PowerPoint can work for you, and

            •     Develop your personal and public communication skills with a practical project


        Download the Complete Course Outline

Why Should You

Choose Trischel?

There are a number of reasons why our clients chose to train with Trischel: 

  • Our courses are practical,  and delivered in an interactive way; which creates a friendly atmosphere, and leads to a highly supportive training room
  • <span span="" style="" font-size:"="">Our training is relevant and realistic, leading to practical tools which can be put into effect immediately.


What our clients are saying  about our training


I recommend this course highly as it gave me confidence, and I now know that I am capable of delivering a great presentation – especially with my new communication ‘tool kit’ of skills to help.Sarah Reith from The IQ Business Group


“This training met all our expectations, and was delivered clearly and concisely. It was excellent and will help our professionalism with clients.” Anne-Marie McBride Business Centre Manager for Amway

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